Knowledge Article: Resolving Item Base Unit Mismatch in Transfer Orders in ERP Business Central

Issue:

When processing a Transfer Order in ERP Business Central, an error occurs where the Item Base Unit does not match the applied item entry selected during the transfer of an item from one warehouse location to another. The issue arises when the item has a variant code (e.g., BOX, Pack, PCs), and the mismatch leads to discrepancies between the expected and actual transfer process.

Correcting the Mismatch:

• In cases where the wrong item entry was applied during the transfer process:

  • Navigate to the Transfer Order Line.

  • In the Applied Item Entry field, ensure the correct Item Entry is selected for the transfer, based on the variant code.

  • Apply the correct item entry corresponding to the selected variant code (e.g., BOX, Pack, PCs).